Departure information

Your Regional Manager will either schedule a meeting or will call to talk about your student’s upcoming departure. The purpose of this Farewell Meeting is to help you bring the exchange to a meaningful close. You will also be asked to give feedback on the programme and suggestions for improvement.

If your student’s return flight is delayed or cancelled, they should ask the airline to rebook them on a new flight. The airport will have the most up-to-date information about what flights are available. Then either you or your student should call EF staff to notify them of the change. They will contact your student's family back home to let them know about the new flight details.

If your student's flight is delayed until the next day, EF staff will help find an airport coordinator to chaperone your student for the night. If there is not an airport coordinator available, EF staff can help them find and book a hotel room for the night.

EF Travel Support assists students flying with an EF booked flight. If your student selected the “Book your own flight” option, then this support is not available.